Publications and Presentations

Books, Articles, Presentations by Faculty and Academic Administration

Professional development is an important aspect of AIU Online as an institution. The university's instructors and administrators contribute to their fields of expertise through publications and professional presentations. The following page lists books, articles, and presentations by AIU Online faculty members and academic administrators.

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

Athanasaw, Yvonne

Publications

Oman, R. C., Athanasaw, Y. A., Gabriel, R. L., Garrett, J. J., Godwin, N. D., Killian, L. J. and Malmberg, K. B. (2003). A bibliography on the implications of ENRON/Arthur Andersen difficulties for government. The 64th National Conference of the American Society for Public Administration, Washington, DC.

Athanasaw, Y. A. (2003). Team characteristics and team member knowledge, skills, and ability relationships to the effectiveness of cross-functional teams in the public sector. International Journal of Public Administration 26, 10-11.

Athanasaw, Y. A. (2001). Cross-functional teams in the public sector-team characteristics and team member knowledge, skills and ability relationships to the effectiveness of the team. Dissertation Abstracts International 62, 2.

Athanasaw, Y. A. (1993). Examination of supplier relationships with the U.S. Postal Service. (Masters' Thesis, Strayer University).

Presentations

Athanasaw, Y. A. (1996). Contract postal units—a look into the future. College and University Mail Services Association Annual Conference.

B

Banna, Hoss

Publications

Banna, H. (2001). An empirical study of the organizational benefits from implementing end user computing applications: Its relevance to user participation. (Doctoral Dissertation. Nova Southeastern University, FL.).

Presentations

Banna, H. (2003). Rating report card on dams and identified investment needs. ASCE Davidson Conference. University of Southern California. Los Angeles, CA.

Banna, H., & Swanson, B. (2002). Identifying dynamic strategic knowledge for international organizations. Conference and Exhibition. Phoenix, AZ.

Banna, H., & Lilley, K. (2001). Design, installation, and maintenance of high strength steel anchors, epoxy injection, and extensometers. Association of State Dam Safety Officials Annual Conference. Snowbird, UT.

Banna, H., & Aronson, J.E. (2001). The relevance of six sigma to total quality management. International Society of Logistics 36th Annual International Conference and Exhibition. Orlando FL.

Banna, H., & Rivers, E. (2001). Knowledge management and integrated systems logistics: Tools for effective collaboration. International Society of Logistics 36th Annual International Conference and Exhibition. Orlando, FL.

Bergstrom, Richard

Presentations

Bergstrom, R. (1996). Assessing the effectiveness of an information technology organization: A vertical test of the use of contingency theory as a model for management decision-making in a theory for information systems organization assessment. Colorado Technical University. Denver, CO.

Bergstrom, R. (1996). Converging telecommunications technologies. University of Denver. Denver, CO.

Bouvin, David

Publications

Bouvin, D. (2001). Intranet discoveries. Info Tech Talk 6, 2.

Bouvin, D. (2000). Web site design: A comparison of perceptions for a simulated university's web-based intranet. Proquest Information and Learning Company, UMI. Graduate Research. Harvard University. Boston, MA.

Bouvin, D., & Schaefer. T. (1998). Prevention techniques to reduce workplace violence. Journal of Modern Business.

Schaefer, T., & Bouvin, D. (1999). Management techniques for the new millennium. Journal of Modern Business.

Presentations

Bouvin, D. (2002). Gartner Business & Technology Panel.

Koppel, Ted, et al (2003). Nightline Viewpoint, ABC News.

Bouvin, D., Knode, S., & Flanagan, P. (2002). Use of intelligent systems in government. E-Government Conference. Washington, D.C.

Flanagan, P., & Bouvin, D. (2002). Collaborative computing. U.S. Customs Service presentation. Washington, D.C.

Bouvin, D. (1996). Human computer interface strategies. Vermont National Guard Conference. South Burlington, VT.

Bouvin, D. (1994). Human computer interface strategies. Vermont National Guard Conference. South Burlington, VT.

Saunders, J., Flanagan, P., Bouvin, D., & Flick, M. (2000). Emergine Technologies. CNN. Atlanta, GA.

C

Cai, Richard

Publications

Cai, L. and Chang, C. (2003). Supporting agent-based distributed system development through modeling and simulation. Future Trends of Distributed Computing Systems. San Juan, Puerto Rico

Chang, C. and Cai, L. (2001). Agent based requirements evolution over the internet for software development. Symposium on Applications and the Internet. CA.

Chang, C., Cai, L., Quek, F. (1998). Formal meetings for net-centric web-based computing. The International Symposium on Internet Technology. Taipei, Taiwan.

Chang, C., Cai, L. and Comelles, A. (1997). A research on collaboration net. The 5th IEEE Workshop of Future Trends of Distributed Computing Systems.

Caldarola, Richard

Publications

Caldarola, R. (1997). Generating competitive advantage for the small business: The incremental strategic response. Journal of Business and Entrepreneurship 9 (1), 71-80.

Caldarola, R. (1996). A holistic model of customer satisfaction and long-term profit maximization. Central Business Review XV (2), 25-32.

Caldarola, R. (2001). Switching costs and buyer behavior: The disconnect between managerial application and the existing research framework. Global Business Trends, 364-372.

Cast, Cliff

Publications

Cast, C. V. & Wilkinson, S. (1994). Where did the dinosaurs go? New York: Barron's Educational Series, Inc.

Cast, C. V. & Wilkinson, S. (1992). Where does electricity come from? New York: Barron's Educational Series, Inc.

Cast, C. V. & Wilkinson, S. (1993). Where does oil come from? New York: Barron's Educational Series, Inc.

Cast, C. V. & Wilkinson, S. (1993). Where does paper come from? New York: Barron's Educational Series, Inc.

Cast, C. V. & Wilkinson, S. (1994). Where does pollution come from? New York: Barron's Educational Series, Inc.

Cast, C. V. & Wilkinson, S. (1992). Where does water come from? New York: Barron's Educational Series, Inc.

Chrouser, Kelley R.

Publications

Chrouser, K.R. (2000, August) Allied health worker shortage: Fact or fiction? Education Update, 18(1): 2-3.

Chrouser, K. R. & Kay, J. (1997, April), Courageous talk: Empowering the voices of recovering female alcoholics," Perry, L. and Geist, P. (Eds.), Courage of conviction: Women's words, women's worlds, Mountain View, CA: Mayfield Press, 1997.

Chrouser, K. R. (1996, Fall/Winter). Common Elements of Articulation Agreements. Education Update, 16(1): 4-5.

Chrouser, K. R. (1996. Fall/Winter). Data needs: Preparing for the future by taking a premeditated space within a changing political, social and economic nexus: Part 2. Education Update, 16(1): 12-13.

Chrouser, K. R. (1996, Spring/Summer). Data needs: Preparing for the future by taking a premeditated space within a changing political, social and economic nexus: Part 1." Education Update, 15(2): 10-11.

Chrouser, K. R. (1996, January-February). Writing research papers: A special feature", Journal of Dental Hygiene, 70(1):10-13.

Chrouser, K. R. (1995) Writing research papers, technical report, Education Update, 14(2), 15-16.

Presentations

Chrouser, K.R. (2002, September). Women's spiritual development and methods. The Dance Building, Des Plaines: IL.

Chrouser, K.R. (2000, January). Using contextualized content in online courses. Luncheon Workshop, Chicago: IL.

Chrouser, K.R. (1998, September). Dental hygiene manpower distributions and ratios. American Dental Hygienists' Association Legislative Workshop, Chicago, IL.

Chrouser, K.R. (1996, May). Interviewing. Miracle House, Des Plaines, Illinois.

diBattista, P., Chrouser, K. R. and Lafoon, A. (1995, November). Relational schemata in relational dissolution: The relational flag of cognitive alarm. Top 3 Paper in the Intrapersonal and Social Cognition Commission, Speech Communication Association National Convention, San Antonio, TX.

Chrouser, K. R. (1995, September). Conflict resolution. American Dental Hygienists' Association Legislative Workshop, Chicago, IL.

Chrouser, K. R. (1994, February). Speaker training presentation. American Cancer Society Speaker Bureau, Chicago.

Chrouser, K. R. (1994, February). Gender and communication. Women Sharing Program, DePaul University, Chicago, IL.

Chrouser, K. R. (1994, January). Gender and communication. University Hall, DePaul University, Chicago, IL.

Chrouser, K. R. (1993, October). Women and technology. Panel at the National Convention of the Speech Communication Association, Miami: FL.

Chrouser, K. R. (1993, May). Recovering women and multiple perspectives. International Communication Association Convention, Washington, DC.

Chrouser, K. R. (1993, January). Images of women and oppression. Munroe Hall, DePaul University, Chicago: IL.

Chrouser, K. R. (1992, November). Recovering women and spirituality: Discourses on god(desses). National Convention of the Speech Communication Association, Chicago, IL.

Chrouser, K. R. (1992, June). A reading of the androgyne: The use(s) of ethnography. Visiting Scholar, Graduate and Faculty Seminar at Wayne State University, Department of Communication, Detroit.

Chrouser, K. R. (1992, June). Ethnography and critical praxis: Conducting multiple readings of the same text. Visiting Scholar, Graduate and Faculty Seminar at Wayne State University, Department of Communication, Detroit.

Chrouser, K. R. (1992, April). Imagination and communication: What if critics ran the presidential campaign? Panel at Central States Communication Association Convention, Cleveland, OH

Chrouser, K. R. (1992, February). The rhetoric of war and the ethical implications. University workshop held by North African and Middle Eastern Students Organization (NAMES), DePaul University, Chicago: IL

Chrouser, K. R. (1991, April). Forensics research, academic responsibility and pragmatic implications. Central States Communication Association Convention, Chicago, IL.

Chrouser, K. R. (1991, April). A feminist reading of the androgyne: Women's discourse in Alcoholics Anonymous. Central States Communication Association Convention, Chicago, IL.

Chrouser, K. R. (1991, November). Language of revisionism. National Convention of the Speech Communication Association, Atlanta, GA.

Chrouser, K. R. (1989, November). Using the term, 'disease metaphor' in alcoholism research: A case for social responsibility. National Convention of the Speech Communication Association, San Francisco, CA.

Chrouser, K. R. (1989, October). Social responsibility and academic research. Nebraska Speech Association Convention, North Platte, NE.

Cobbey, Robin

Professional Publications

Cobbey, R. (1984). Page Design: It's more than meets the screen. Gartner Group Publications.

Cobbey, R. (1983). Viewtron '83: from bowsprit to business. Gartner Group Publications.

Cobbey, R. (1983). ALUIC: Looking for commonality in a sea of diversity. Gartner Group Publications.

Cobbey, R. (1982). Television and the children of ethnic minorities: Perspective from research. Television and the Socialization of the Minority Child.

Cobbey, R. Watching the watchdogs: Trends and problems in monitoring network news. Television Network News: Issues in Content Research.

Cobbey, R. (1981). Audience attitudes in newspaper reading. News Research Reports. American Newspaper Publishers Association.

Cobbey, R. (1979). Using a decision model to evaluate newspaper content. Journalism Quarterly 56.

Cobbey, R. (1978). Public support for the press. Journalism Quarterly 55.

Becker, L., Sobowale, I., Cobbey, R., & Eyal, C. H. (1978). Debates' effects on voters' understanding of candidatesand issues. The presidential debates: Media, electoral, and policy perspective. New York: Praeger.

Invited Papers and Presentations

Cobbey, R. (1986). Market research via public access systems: A source of information and revenue. Videotex Conference. Dallas, TX.

Cobbey, R. (1986). Public access systems as data collection tools. Pacific Chapter of the American Association for Public Opinion Research Conference, Monterey, CA.

D

Dasgupta, Chanda

Presentations

Dasgupta, C. and Ghose, S. (1994). Examining the effects of strategy variables on market shares in a non-traditional pharmaceutical product category. The Marketing Science Conference, University of Arizona.

Publications

Beno, C. and Dasgupta, C. (2001). A look at some pitfalls of using secondary databases. Journal of the American Pharmaceutical Association.

Dasgupta, C. and Ghose, S (1994). Examining the effects of strategy variables on market shares in a non-traditional pharmaceutical product category. The Marketing Science Conference, University of Arizona.

Dasgupta, C. Dispensa, G. and Ghose, S. (1994). Comparing the predictive performance of a neural network model with some traditional market response models. International Journal of Forecasting.

Dasgupta, C. Donthu, N. and Gilliland, D. (1994). The effect of individual differences on consumer perceptual maps. The Southern Marketing Association Conference. New Orleans, LA.

Dasgupta, C. and Donthu. N. (1993-1994). The influence of individual differences on the effectivenss of comparative advertising. Journal of Marketing Theory and Practice.

Dasgupta, C. and Ghose S. (1993). Response modeling: A segmentation and targeting approach for the life insurance industry. Journal of Professional Services Marketing.

Dasgupta, C. and Ghose S. (1993). Positioning health services: A mapping approach. Health Marketing Quarterly.

Dasgupta, C. and Ghose S. (1993). Price: A market signal of quality in health care insurance policies. Health Marketing Quarterly.

Dasgupta, C. and Ghose S. (1993). Generic drugs: Factors impacting market share. Marketing Science Conference. Washington University.

Dispensa, G. and Dasgupta, C. (1992). Uses of neural network models in marketing research. American Marketing Association's Advanced Research Techniques Form. Lake Tahoe, NV.

Dasgupta, C. Donthu, N. and Cherian. J. (1989). Associative and differentiative strategies for comparative advertising. Marketing Science Conference. Duke University.

F

Fluge, Nick

Publications

Sanders, E., Lewis, L.. and Fluge, N.. (2000). Catering solutions for the culinary student, foodservice operator, and Caterer. Prentice Hall Professional Technical Reference

G

Gillen, Joseph

Publications

Gilbert, K.A. and Gillen, J. (2000). Job satisfaction of in-house professionals and Independent consultants. The Synergist 2, 17-18.

Gillen, J. and Thermer, C. (2003). Police detectives and convicted felons' beliefs regarding the content characteristics of deceptive statements.

Gillen, J., and Thermer, C. (2000). DNA-based exonerations warrant a reexamination of the witness interview process. Police Chief 67, 52-57.

Gillen, Joseph J. (1999). Achieving results through goal setting. The Safety Connection, II (1).

Gillen, J. (1996). Training for fire officials: A systems approach. Middletown, CT.: Connecticut Department of Public Safety.

Gillen, J. (1996). Writing test items. Middletown, CT.: Connecticut Department of Public Safety.

Gillen, J. (1996). A psychologist's guide to licensure in the United States. Avon, CT: Two Willow Press.

Gillen, J. (1995). The future of licensing for psychologists. Psi Chi Newsletter, 21, 21-66.

Crespi, T. and Gillen, J. (1995). Professional licensing in marriage and family therapy: Autonomy and opportunity for health care providers. Family Therapy, 22(3), 185-192.

Gillen, Joseph J. (1992). Job knowledge, rate familiarity, complexity of the rating environment and the systematic distortion of performance appraisals: A field experiment. Ann Arbor, MI.: University Microfilms International.

Presentations

Gillen, J. & Thermer, C. (2001). Understanding performance appraisal. Invited address presented to Connecticut Society of Association Executives (CSAE). Hastings Hotel and Conference Center, Hartford, CT.

Thermer, C. & Gillen, J. (2000). Training cooperative policing officers: A problem-oriented redesign at the recruit level. Annual Meeting of Northeastern Association of Criminal Justice Sciences. Stowe, VT.

Gillen, J., and Thermer, C. (1998). Police detectives' and convicted felons' beliefs regarding deceptive behavior. Annual Meeting of Northeastern Association of Criminal Justice Sciences. Roger Williams University, Bristol, RI.

Gillen, J. (1998). The nature, causes and management of occupational stress. Wallingford Fire Department. Wallingford, CT.

Gillen, J. (1998). System challenges in allied health education. Conference of the Northeast Association of Allied Health Educators. Stockbridge, MA.

Gillen, J. (1997). The nature, causes and management of occupation stress. Hartford, CT.

Crespi, T, and Gillen, J. (1997). Living without licensure: Professional practice opportunities. New England Psychological Association. Stonehill College. Easton, Massachusetts.

Gillen, J. (1997). The nature, causes and management of occupational stress. Connecticut state and municipal law enforcement personnel.

Gillen, J. (1996)). Training in the Real World. Psychology Department faculty. The University of Hartford. Hartford, CT.

Gillen, J. (1996). Memory enhancing techniques for investigative interviewing: The cognitive interview. Connecticut state and municipal law enforcement personnel.

Gillen, J. (1996). The I/O psychologist as government regulator. The Industrial & Organizational Psychology Doctoral Program, The City University of New York. New York, NY.

Gillen, J. (1995). Past and future trends in licensure. Licensing: The First Fifty Years. The Eastern Psychological Association. Boston, MA.

Gillen, J. (1994). The future of licensing for psychologists. New England Psychological Association. Quinnipiac College. Hamden, CT.

Gillen, J. (1994). Organizations of the future: Challenges for Applied Psychology. Fordham University. New York City, NY.

Gillen, J. (1993). Trends in psychology licensure. Impact of licensure on general psychology. Annual Convention of the American Psychological Association. Toronto, Ontario, Canada.

Glumm, Karen

Presentations

Glumm, K. (2002). Personal experience with epilepsy and recent brain surgery. Meredith College Disabilities.

Glumm, K. (2001). Fighting back against organizational deviance. The Southwestern Sociological Association Annual Meeting, Fort Worth, TX.

Glumm, K. (2000). The Recruitment of patients into private psychiatric hospitals. The Southwestern Sociological Association Annual Meeting, Galveston, TX.

Glumm, K. (2000). Creating the 'unfit': Social Darwinism or social triage? Constructing a supply of patients in private psychiatric hospitals. Southwestern Sociological Association Annual Meeting, Galveston, TX.

Glumm, K. (1999). Creating the unfit: Constructing a supply of patients in private psychiatric hospitals. The Southern Social Science Society. Nashville, TN.

Glumm, K. (1998). Creating a supply: The social consequences of bureaucracy. The Southern Social Science Society Annual Meeting. Atlanta, GA .

Glumm, K. (1997). The recruitment of patients into private psychiatric hospitals. The American Sociological Association Annual Meeting. Toronto, Canada.

Glumm, K. (1997) The privileged vulnerable. The Southern Social Science Society Annual Meeting. New Orleans, LA.

Glumm, K. and Johnson, J. (1996). Creating the unfit: Social Darwinism or social triage? Constructing a supply of patients in private psychiatric hospitals. The American Sociological Association Annual Meeting. New York, NY.

Glumm, K. (1996). Social consequences of bureaucracy. The Southern Social Science Society Annual Meeting. Richmond, VA.

Glumm, K. (1995). Social construction of alcohol use. The Southern Sociological Society Annual Meeting. Atlanta, GA March.

Glumm, K, and Paulsen, R. (1994). Bridging beneficiary and conscience constituencies: The role of the privileged powerless in challenging the practices of private psychiatric facilities. The American Sociological Association Annual Meeting. Los Angeles, CA.

Glumm, K. & Greene P. (1991). The withdrawal of an organization from its environment: A case study. The Southwestern Social Science Association Annual Meeting, San Antonio, TX.

Publications

Glumm, K. & Johnson J. (2001). Creating the unfit: Social Darwinism or social triage? Constructing a supply of patients in private psychiatric hospitals. Journal of Applied Behavioral Sciences.

Paulsen, R. and Glumm, K. (1995). Beneficiary and conscience constituencies: The role of the privileged powerless in challenging the practices of private psychiatric facilities. National Journal of Sociology.

Glumm, K. (1993). Intimate Enemies: Moral Panics in Contemporary Great Britain [Review of the book]. American Journal of Sociology.

Grayson, Alan

Publication

Stanger, J. & Grayson, A. (2002). CIWTM: Server administrator study guide.

H

Hammond, Lois

Presentations

Hammond, L. (1998). An analysis of American policy using the Wallace S. Sayre Model and using the Wallace S. Sayre Model to affect American policy. China International Business Symposium. Shanghai, China.

Hammond, L. (1998). A brief study of the cognitive differences of the right and left hemispheres of the brain for the purpose of exploiting them in the advancement of information technology. International Conference of the Social Impact of Information Technology, St. Louis, Missouri.

Perez, M. & Hammond, L. (1999). A six-month snapshot of top-level teams in a hospital setting. Annual University of North Texas Symposium. Denton, Texas

Hammond, L. (1999). A study to determine the conflict management style preferences of males and females in the roles of managers and students. Nova Southeastern University, Fort Lauderdale, Florida.

Hargiss, Kathleen

Publications

Hargiss, K. (2003). The protected class: Real life stories of women over the age of 40 who have experienced discrimination or harassment in the workplace. Writers Club Press.

Hargiss, K. (1995). The womanly art of self defense (2nd ed.). Galahad Books.

Hite, James

Publications

Hite, J. A. (1999). Learning in chaos. Houston: Gulf.

Hite, J. A. (Ed.). (1999). Implementing HRD technology. Alexandria, VA: American Society for Training and Development.

Hite, J. A., & Trask, L. (1997). Measuring the ROI for a finance course: An evolution of methods. In J. Phillips (Ed.), Measuring return on investment (Vol. 2, pp. 103-112). Alexandria, VA.: American Society for Training & Development.

Hite, J. A., & D'Angelo, A. (1996). Global information systems organization: Developing learning competencies. In K. E. Watkins & V. J. Marsick (Eds.), Creating the learning organization (Vol. 1, pp. 83-92). Alexandria, VA: American Society for Training and Development.

Hite, J. A. (1993). Distance education competencies for corporate training & development staff. In K. Creswell (Ed.), 1993 ITCA teleconferencing yearbook (pp. 102-111). Washington, D.C.: International Teleconferencing Association Research Committee and Michigan State University.

Hite, J. A. (1992). Flexibility in distance learning methods. In T. S. Ehlers & C. W. Steinfield (Eds.), ITCA teleconferencing yearbook 1992 (pp. 126 - 130). Washington, D.C.: International Teleconferencing Association Research Committee.

Presentations

Hite, J.A., Felton, S., Balding, K. (2003, February). Three faces of distance education. Paper presented at the Adult Learning Conference, Murphreesboro, TN.

Hite, J.A. (2001, April). Beyond excellence: Significant transformation in technology. Paper presented at the Baptist Association of Christian Educators Conference, Charlotte, NC.

Hite, J.A. (1999). Electronic performance support tools as complex adaptive systems. Paper presented at the International Society for Performance Improvement annual meeting, Long Beach, CA.

Hite, J.A., & Maxwell, R. (1998). Distance learning as an organizational change intervention. Paper presented at the 14th Annual Conference on Distance Teaching and Learning, Madison, WI.

Hite, J.A. (1996). Progression of a learning organization. Presentation to Columbia University learning conference, New York, NY.

Hite, J.A. (1995). Organization change and organizational learning. Paper presented to Columbia University learning conference, New York, NY.

J

Jamsa, Kris

Selected List of Publications

Jamsa, K. (2003) Coding hacker proof applications. Delmar Learning.

Jamsa, K. (2003). .NET web services solutions. Sybex, Incorporated.

Jamsa, K. (2002). Rescued by A+ certification exam preparation. Delmar Learning.

Jamsa, K. (2002) Visual Basic .NET tips and techniques. McGraw Hill.

Jamsa, K. (2001). Jamsa's C/C++/C# programmer's bible: The ultimate guide to C/C++/C# programming. Delmar Learning.

Jamsa, K. (2001). PC performance tuning and upgrading tips and techniques. McGraw-Hill.

M

Makovoz, Walter

Presentations

Makovoz, W. (2003). Fault detection, isolation, identification and response executive for ground systems monitoring. Paper presented at the Ground Systems Architectures Workshops Conference.

Makovoz, W. (2003). Advanced moving target identification using radars. Paper presented at the Aerospace Computer Systems Division Technical Forum.

Makovoz, W. (2001). Identification and analysis of Closely Spaced Objects in space using enhanced Pixon algorithms. Paper presented at the Aerospace Corporate Engineering Technical Forum.

McKenna, Steven

Publications

McKenna, S. (in press). Take your flag and shove it!: Nationalistic humor in Fergusson and Burns. Studies in Scottish Literature.

McKenna, S. (2001). Robert Henryson, Pico della Mirandola, and late 15-th century heroic Humanism. The European Sun, 232-241.

McKenna, S. (1997) 'Churches Built to Please the Priest': The dialectics of morality in Burns's poetry. Love and Liberty: Robert Burns: A Bicentenary Celebration. 156-167.

McKenna, S. (1994). Robert Henryson's tragic vision. New York: Peter Lang

McKenna, S. (1992). Selected essays on Scottish language and literature. Lewiston, NY: Edwin Mellen Press.

McKenna, S. The hurt off ane happie the vther makis': Henryson's construction of his audience. Selected Essays on Scottish Language and Literature, 13-25.

McKenna, S. (1992). Tragedy and the consolation of myth in Henryson's Fables. Studies in Scottish Literature 26, 490-502.

McKenna, S. (1991). Henryson's 'Tragedie' of Cresseid. Scottish Literary Journal, 18, 26-36.

McKenna, S. (1990). Legends of James III and the problem of Henryson's topicality. Scottish Literary Journal, 17, 5-20.

McKenna, S. (1990). Drama and invective: Traditions in Dunbar's 'Fasternis Evin in Hell.'. Studies in Scottish Literature, 24, 129-141.

McKenna, S. (1989). The smite of conscience: Tom Sawyer, Muff Potter, and cognitive moral development. The Researcher: Interdisciplinary Journal, 13, 33-45.

McKenna, S. (1988). Chaucer's house of cards: Modes of authority in The House of Fame. The Researcher: An Interdisciplinary Journal, 12, 67-78.

McKenna, S. (1987). Spontaneity and the strategy of transcendence in Burns's Kilmarnock Verse Epistles. Studies in Scottish Literature, 22, 78-90.

Presentations

McKenna, S. (2002, January). Whose Burns is he anyway? Keynote address, 13th Annual International Burns Conference, University of Strathclyde, Glasgow, Scotland.

McKenna, S. (2000, January). Take your flag and shove it!: Humour as nationalism in Fergusson and Burns. Burns and Fergusson Conference, Glasgow, Scotland.

McKenna, S. (1996, August). Henryson and the canon. Eighth International Conference on Medieval and Renaissance Scottish Literature and Language. Oxford, England.

McKenna, S. (1996, January). `Churches built to please the priest': The dialectics of morality in Burns's poetry. University of Strathclyde Bicentenary Burns Conference. Glasgow, Scotland.

McKenna, S. (1994, December). Henryson on the sidelines: Can(n)on fodder and pendants for pedants. MLA Annual Convention. San Diego, California.

McKenna, S.(1994, May). Henryson's foxes: An analysis of the scapegoating mechanism. Twenty-ninth International Congress on Medieval Studies. Kalamazoo, Michigan.

McKenna, S. (1993, August). Robert Henryson, Pico della Mirandola, and late 15-th century heroic Humanism. Seventh International Conference On Medieval and Renaissance Scottish Literature and Language. Glasgow, Scotland.

McKenna, S. (1990, August). Tragedy and the consolation of myth in Henryson's fables. Sixth International Conference on Medieval and Rennaissance Scottish Literature and Language. Columbia, South Carolina.

McKenna, S. (1990, April). The pastoral, mythical, and tragical in Rick Bass's Wild To The Heart. Southern Literary Festival. Jackson, Mississippi.

McKenna, S. (1989, Novemeber). The alchemy of literacy in 'The Canon's Yeoman's Prologue.' Arkansas Philological Association Annual Conference. Magnolia, Arkansas.

McKenna, S.(1989, January). Chaucer's Con_Man's Tale: Literacy and perceptions of authority. Mississippi Philological Association. Jackson, Mississippi.

McKenna, S. (1988, November). Cupid reads Chaucer: Textual authority in the prologue to The Legend of Good Women. Arkansas Philological Association Annual Conference, Jonesboro, Arkansas.

Medina, Jose

Publications

Medina, J. & Chau, C.T. (1998). Credit card usage behavior between Anglos and Hispanics. Hispanic Journal of Behavioral Sciences 20, 429-47.

Medina, J. (1998). The impact of modernization on developing nation consumption patterns-the case of Mexico. In A. C. Samli and J. S. Hill (Authors), Marketing Globally-Planning and Practice (pp. 54-69). New York: McMillan Publishing Company.

Medina, J. & Duffy, M. (1998). Standardization and globalization: A new perspective of brand strategies. Journal of Product and Brand Strategies, 7, 223-43.

Medina, J., Saegert, J. & Merrifield, J. (1996). A simple export country-market screening technique for small US businesses: A packaged good illustration. Journal of Business Strategies, 13, 126-150.

Medina, J., Beatty, S. & Saegert, J. (1996). Consumer acquisition patterns in an industrializing country-A study of global convergence of demand. Journal of Global Marketing, 10, 5-25.

Medina, J., Saegert, J. & Gresham, A. (1996). Comparison of Mexican-American and Anglo-American attitudes toward money. Journal of Consumer Affairs, 30, 124-145.

Michaels, P. & Medina J. (1996). The impact of consumer modernism on Mexican consumers of technologically novel durable products. In C. L. Swanson, A. Alkhafaji & M. H. Yyan (Eds). International Research in the Business Disciplines (pp. 109-141). Greenwich, CT: JAI Press Inc.

Medina, J. & Michaels P. (1994). Adoption of novel consumer durable goods in less developed countries. The Journal of Marketing Theory and Practice 2, 77-90.

Medina, J. & Michaels, P. (1994). The impact of modernization on consumer innovativeness in a developing market. In S. S. Hassan & E. Kaynak (Eds). Globalization of Consumer Markets—Structures and Strategies (pp. 119-141). Binghamton, NY: International Business Press.

Medina, J. (1994). Venta de servicios de investigación de mercados relacionados con la exportación a pequeñas y medianas fábricas mexicanas. Strategic Links: Soluciones al Desarrollo, 4, 3-4.

Medina, J. (1994). The demand for marketing research services in Mexico. The Economic and Business Review of San Antonio and South Texas, 4, 3 & 8.

Medina, J. & García, J. (1993). La selección de mercados extranjeros: Un ejemplo. Strategic Links: Soluciones al Desarrollo, 3, 2-3.

Medina, J. & Garcia, J. (1993). Export country-market screening process--An illustration. The Economic and Business Review of San Antonio and South Texas, 3, 2 & 8.

Medina, J. & García, J. (1993). Características de los visitantes mexicanos a Texas y su comparación con otros turistas internacionales. Strategic Links: Soluciones al Desarrollo, 3, 3-5.

Medina, J. & Michaels P. (1991). The impact of modernization on consumer innovativeness in a developing market. Journal of International Consumer Marketing 3, 99-121.

Brown, G., Widing, R. Carroll, C. & Medina J. (1989). A factor-analytic study of consumer motivation to engage in exchange with charities. Journal of Mid-West Marketing 4, 197-200.

Presentations

De los Santos, E. & Medina, J. (2002). The export trade of a contemporary handicraft from northern Mexico to the United States. Proceedings of the Free Trade in the Western Hemisphere: The Challenges and the Future conference.

De los Santos, E. & Medina, J. (2002). The pottery of Mata Ortiz, Chihuahua: A case study of developing country marketing practices. Proceedings of the 15th Annual Conference on Interdisciplinary Qualitative Studies, QUIG 2002.

Medina, J. & de los Santos, E. (2002). Multiple channels of distribution and economic impact of contemporary ceramic pottery in northern Mexico. Proceedings of the Academy of Business Administration's Global Business Trends Conference, 55-62.

Javier, C. & Medina, J. (2001). Is street vending a viable channel of distribution in Mexico? Proceedings of the Academy of Business Administration's Global Business Trends Conference, 309-15.

De los Santos, E., Medina, J. F. & González, M. de J. (2001). Developing market crafts: commercializing pottery from Mata Ortiz, Chihuahua, Mexico. Proceedings of the Academy of Business Administration's Global Business Trends Conference.

Medina, J. (2000). Changes in the practice of marketing research in Mexico-an empirical analysis of a ten-year period. Proceedings of the American Society of Business and Behavioral Sciences.

Medina, J. (2000). Case study: Best foods, Inc. Proceedings of the Academy of Business Administration's 1999 Global Business Trends Conference. 170-77.

Duffy, M. & Medina, J. (1996). Clarifying the definitions of standardization and globalization—Implications for past and future research. In D.-N. Lascu, Kaynak, E. & Zafar U. A. (Eds.), Forging Alliances in Global Markets (pp. 58-68). New Orleans, LA: International Management Development Association

Medina, J. & Rodríguez, J. A. (1995). NAFTA and the promoting of export-related marketing research services to small and medium-sized Mexican manufacturers. In L. E. Pelton et al. (Eds.), Advances in Marketing (pp. 223-231). Houston, TX: Southwestern Marketing Association.

Saegert, J. & Medina, J. (1995). Conceptualizing market segmentation for the option of going global. In S. B. MacKenzie & D. M. Stayman (Eds.), Proceedings of the Society for Consumer Psychology (pp. 131-142). San Diego, CA: American Psychological Association.

Medina, J., Cunningham, W. & Grant, J. (1993). Direct foreign investment: Importance of selection criteria and evaluation methods, (pp. 11-15). Association of Marketing Theory and Practice.

Medina, J. & Gresham, A. B. (1991). The influence of individual modernism on consumer behavior in a developing nation. In R. L. King (Ed.), Developments in Marketing Science (pp. 144-148). Fort Lauderdale, FL: Academy of Marketing Science.

Medina, J. & Michaels, P. (1990). The impact of social class on the ownership of consumer durable goods in México. In B. J. Dunlap (Ed.), Developments in Marketing Science (pp. 176-180). New Orleans, LA: Academy of Marketing Science.

Michaels, P. & Medina, J. (1989). Technology transfer through the introduction of product innovations: The case of México. Association for Global Business.

Medina, J. (1987). Modern material culture: Effects on developing nations consumption patterns. In D. Lamont (Ed.), (16-24). New Orleans, LA: Academy of International Business.

Medina, J. (1986). Consumer acculturation: An international marketing perspective. In R. L. King (Ed.), Marketing in an Environment of Change, (pp. 105-108). Atlanta, GA: Southern Marketing Association.

Mundt, JoNel

Publications

Mundt, J., Gould, S., & Houston, F. F. (1997). Failing to try to consume: A reversal of the usual consumer research perspective. Advances in Consumer Research, 24, 211-216.

Mundt, J. & Lusch, R.F. (1996-1997). Informal and formal care for the disabled elderly: Decision determinants and their implications. Health Marketing Quarterly, 15.

Mundt, J. & Houston, F.F. (1996). Uncalculated outcomes of exchange: Continuing the discussion. Journal of Macromarketing, 16(1), 73-88.

Mundt, J. & Driver, R. W. (1994). Warnings for health care products: A communication perspective. Health Marketing Quarterly, 12(2), 65-75.

Mundt, J. & Driver, R. W. (1994). The media information richness model as a prescription for some health care service ills. Health Marketing Quarterly, 11(3/4), 221-236.

Mundt, J. (1994). Externalities of exchange: Foundations for future study. Theory of Marketing Exchange, 167-187.

Mundt, J. (1993). Externalities in marketing: Uncalculated outcomes of exchange. Journal of Macromarketing, 13(2), 46-53.

Mundt, J. (1989). A study of relationships between product performance, consumer satisfaction/dissatisfaction and repeat intentions. (Dissertation).

Presentations

Mundt, J., Gassenheimer, J., & Houston, F. (1996) Integrating structure and affect in a cooperation model. Research Conference on Relationship Marketing.

Mundt, J. & Driver, R. W. (1996). How colleges can balance faculty career and life needs while better managing the institution. Conference of the Western Marketing Educators' Association.

Mundt, J. (1996). Visual retailing. Conference of the Canadian and European Institutes of Retailing and Services.

Mundt, J. (1996). The universality of form [abstract]. Proceedings of the 1996 AMA Winter Educator's Conference.

Mundt, J. & Lusch, R.F. (1994). Determinants of formal and informal care for the elderly. Conference of the Canadian and European Institutes of Retailing and Services.

Mundt, J. (1994). Environmental aesthetics: Beauty or healing? [abstract]. Proceedings for the 13th Annual Conference of the Association for Advances in Health Care.

Mundt, J. & Stanley, L. (1994). Combining social responsibility and marketing education: Why we should and how we might. Conference of the Western Marketing Educators' Association.

Mundt, J. & Driver, R. W. (1993). Warnings for health care products: A communication perspective [abstract]. Proceedings for the 12th Annual Conference of the Association for Advances in Health Care.

Mundt, J. & Driver, R. W. (1992). The MIR model as a prescription for some health care service ills [abstract]. Proceedings for the 11th Annual Conference of the Association for Advances in Health Care.

Mundt, J. & Thumuluri, L. K. (1990). The transacted product/service concept. Southern Marketing Association Conference.

Mundt, J. (1988). Externalities of marketing: A redefinition of the concept [abstract]. Proceedings of the AMA Winter Educator's Conference.

Ingwerson, J. (1986). Use of intangible cues in evaluating services: A comparison of professionals and nonprofessionals. Proceedings of the Southwestern Marketing Association Conference.

Ingwerson, J. (1986). The product life cycle: Issues and applications. Southwestern Doctoral Consortium.

P

Payne, Lynn

Publications

Payne, Lynn W. (2000). Directory of major distance learning vendors. In Karen Mantyla (Ed.), The 2000/2001 ASTD distance learning yearbook. New York: McGraw-Hill.

Payne, H.E., Payne, L.W. & Lennon, C. (1999). How to adapt on-site exercises to distance learning exercises: Practical applications. In Karen Mantyla (Ed.), Interactive distance learning exercises that really work. Alexandria: ASTD.

Payne, L.W., & Payne, H. (1998). Interactive video teletraining in the Federal Aviation Administration. In D. Schreibner & Z. Berge (Eds.), Distance training: How to use organizational technology to implement distance and distributed learning. San Francisco, CA: Jossey-Bass.

Payne, L.W., Zhang, Y., & Payne, H.E. (1998). The influence of Confucianism on Chinese management philosophy and how it can be applied to marketing strategies. Proceedings of China International Business Symposium (pp.65-69). Shanghai, China.

Zhang, Y., Payne, L.W. & Zhang L. (1998). MS/OR applications in China: Opportunities and challenges in market-oriented economic reform. Proceedings of China International Business Symposium (pp.508-515). Shanghai, China.

Payne L.W. (1998). Black business students' post baccalaureate employment expectations: What are they and from where do they originate? Proceedings of the National Association of African American Studies, Houston, Texas.

Payne, L.W. & Payne, H. (1997). Business students meet business television: An introduction to distance learning for on-the-job training for business students. Proceedings of the ACBSP 9^th Annual Conference (pp. 51-60). Newport Beach, CA.

Payne, L.W. & Payne, H. (1997). The problem of interaction at a distance for video teletraining. Proceedings of the 13^th Annual Conference on Teaching and Learning at a Distance (pp. 247-252). Madison, WI: University of Wisconsin-Madison.

Payne, Lynn W. (1995). Home based business basics. Oklahoma City: Renaissance Strategies.

Payne, Lynn W. (1995). Organizational strategies: Directional planning. Oklahoma City: Renaissance Strategies.

Presentations

Payne, Lynn W. (1998). The influence of Confucianism on Chinese management philosophy and how it can be applied to marketing strategies. China International Business Symposium. Shanghai, China.

Payne, Lynn W. (1998). Black business students' post baccalaureate employment expectations: What are they and from where do they originate? National Association of African American Studies. Houston, Texas.

Payne, Lynn W. (1997). Business students meet business television: An introduction to distance learning for on-the-job training for business students. ACBSP 9^th Annual Conference. Newport Beach, CA

Payne, Lynn W. (1997). The problem of interaction at a distance for video teletraining.13^th Annual Conference on Teaching and Learning at a Distance Madison, WI.

Payne, Lynn W. (1997). The internal audit function. World Class Standards: ISO 9000 Seminar. Tulsa, Oklahoma.

Payne, Lynn W. (1997). Computer literacy and effective communication. Current Issues in Higher Education and Projections for the 21^st Century Symposium. Langston University.

Payne, Lynn W. (1996). Entrepreneurs on campus. 14^th Annual International Entrepreneurship Education Forum, Detroit, MI.

Payne, Lynn W. (1995). One business card does not fit all. 13^th Annual International Entrepreneurship Education Forum. Albuquerque, NM.

Payne, Lynn W. (1995). Leadership is action…not a position. Oklahoma Vo-Tech Annual Summer Conference. Tulsa, OK.

Payne, Lynn W. (1994). AT&T Quality Award Proposal Debrief. AT&T Directors' Quality Forum

Peterson, Amy

Publications

Peterson, A. & Dunworth, D. (in press). Mythology in our midst. Westport, CT: Greenwood Press.

Kellogg, A., Peterson, A. Bay, S., & Swindell, N. (2002). In an influential fashion: An encyclopedia of nineteenth and twentieth century designers and retailers who transformed fashion. Westport, CT: Greenwood Press.

Peterson, A. (2000). United Neighborhood Organization. The Encyclopedia of Chicago History.

Peterson, A. (1995). Advancing the Race: Community Organizations in the Douglas Park/Grand Boulevard Neighborhood of Chicago, 1900-1940. (Master's Thesis. Loyola University).

Presentations

Peterson, A. (1997). Fashion: Look to the old for new ideas. Bradford Exchange.

Peterson, A. (1997). Quilts of the Chicago Historical Society. McHenry County Historical Society.

Peterson, A. (1997). Collections management, conservation, and computer cataloguing. Costume Society of America, Region III/IV Conference

Peterson, A. (1996). The role of the intern in museum settings. Mid-West Museum Conference.

Pizur, Anthony

Presentations

Pizur, Anthony. (2002, October). The long-run viability of central Asian-American trade. The Central Asian Studies Society's Third Annual Conference. University of Wisconsin, Madison.

Pizur, Anthony. (2001, April). The changing economic structure of Kyrgyzstan and its impact on cultural identity. The Sixth Annual Convention of the Association for the Study of Nationalities. Columbia University.

Pizur, Anthony. (1999, June). The problem of capital for medium-sized firms. Journal MUK.

S

Schwab, Susanna

Publications

Ginali, S. M. (Schwab). (1979). Regular trees and the free iterative theory. Journal of Computer and System Sciences, 18(3), 228-242.

Ginali, S. M. (Schwab), Bloom, S. L. and Rutledge, J. D. (1977). Scalar and vector iteration. Journal of Computer and System Sciences, 14(2), 251-256.

Ginali, S. M. (Schwab) and Goguen, J. A. (1977). A categorical approach to general systems. Applied General Systems Research, 257-270.

Schwab, S.M. (1992). Review of the book An Integrated Approach to Software Engineering. American Scientist, 80(5), 499-500.

Smotherman, Robert

Publication

Smotherman, R.A. (2002). The relationship of national character to foreign subsidiary management policy with regard to parental control and expatriate usage. ProQuest, 01 [Publication no. 3046010].

Presentation

Smotherman, R. A. (2001). Assessing cultural differences: comparing Trompenaar's and Hofstede's dimensions. Proceedings of the Academy of Business Disciplines National Conference 2001. Indiana University, Northwest and Southeast.